Category: Financial

May 9, 2024

Due to the impending Great Wealth Transfer, Millennials will inherit $72.6 trillion from Baby Boomers over the next 25 years—and if your bank can develop a strong customer base with these up-and-comers, you’ll be […]

April 24, 2024

Customer loyalty is the key to long-lasting success in the world of banking, and it’s not hard to see why. When you have a sizable customer base that trusts your financial institution, you can […]

April 2, 2024

The coming quarter-century is set to be a period of significant upheaval for banks and other financial institutions, and that’s largely due to the Great Wealth Transfer. Over the next 25 years, Millennials and […]

March 18, 2024

Baby Boomers are going to transfer over $70 trillion dollars to Millennials in the next 25 years. That capital doesn’t just represent the legacy their kids will use to build their lives—it’s the foundation […]

August 16, 2023

In the era of digital transformation, banking institutions are embracing innovative solutions to enhance their customer relationships. Relationship banking, once solely reliant on face-to-face interactions, is being redefined by the advent of digital products. […]

August 9, 2023

Banks are constantly exploring ways to enhance profitability beyond traditional lending practices, and in today’s competitive environment, developing client relations and generating non-interest income have become crucial differentiators for the top competitors.  There are […]

June 12, 2023

It can be easy to rest on your laurels with solid in-person customer service and friendly handshakes when you’ve got a good thing going in the communities you serve, but if you stay static, […]

April 4, 2023

There are many anachronisms in society that have retained their value for today’s customers. Mechanical watches, for instance, are completely unnecessary now that everyone has a cell phone, but nonetheless, there are enthusiasts and […]

February 22, 2023

In the last few decades, the banking industry has had to completely reimagine how business is done. Gone are the days when the average customer’s experience topped out at walking into their local branch […]

January 3, 2023

There is no doubt that client relations will continue to be the brightest star in the constellation of modern banking strategy. Nurturing personalized service is the most effective way to infuse your business model […]

November 30, 2022

One of the most common mistakes in the banking industry today is viewing clients as individuals and spouses instead of families. It’s true that a person and their partner sign on the dotted line […]

November 1, 2022

The question of family wealth passing from generation to generation splashed across the headlines in September of 2022 when Patagonia founder Yvon Chouinard famously donated his billion-dollar company to environmental charity instead of leaving […]

October 18, 2022

Competition is fierce in today’s banking industry, and as many as 55% of customers report seeking services from their primary financial institution’s competition because of influences as simple as direct advertising.  It’s easy to […]

September 12, 2022

Digital banking has become ubiquitous among financial institutions. The convenience offered to customers is undeniable–they can easily pay bills, transfer money, and apply for loans (among other benefits) wherever and whenever. But this shift […]

August 1, 2022

Many people begin their entrance into estate planning with the goal of creating a will, or, specifically — making sure that life’s loose ends are taken care of upon passing away. Maybe you have […]

December 20, 2021

If you are just getting started with estate planning, it might seem like you’re learning a new language. There’s a lot of legal terminology that isn’t commonly used in day-to-day conversation for most people. […]

September 20, 2021

One of the facts of life is that eventually, it will end. As age increases and health concerns progress, a person’s health may be affected to the point where end-of-life care becomes a reality. […]

June 15, 2021

Proper preparation provides profound peace of mind, especially when it comes to storing your essential paperwork. However, since many people forget such tasks until it’s too late, we wanted to share trusted guidelines for […]

May 6, 2021

One of the last things you want to think about after a family member or friend passes away is their debt. However, determining who is responsible for their unpaid bills after death is an […]

May 25, 2020

The phrase “Get your affairs in order” immediately conjures up images of a doctor diagnosing you or a close family member with a terminal illness. As uncomfortable as that conversation is, health care professionals […]